01
Answers 24/7
Prices, availability, timing, delivery, terms — instantly, without waiting for a manager, including nights and weekends.
M01 · Why
A customer writes in the evening — and gets a reply the next morning
An AI assistant for your website is a chat that answers visitors based on your data: your catalog, price list, delivery terms and FAQs. It understands questions written in people’s own words, helps them choose and passes a ready lead to your manager.
Most of the questions your managers get are the same ones over and over: is it in stock, how much is it, how long is delivery, can I book for Saturday. While the manager is busy or the workday is over, the customer waits — and often goes to whoever answered first. The assistant handles these questions instantly, at any hour, in Russian, Romanian or English.
This isn’t the early-2020s “bot with buttons” where you have to guess the right menu item. Modern language models understand everyday language, ask for clarification when a request is unclear and say honestly when the answer isn’t in the knowledge base. Our job is to build the knowledge base properly, set the rules and test the answers before launch.
M02 · What it does
An assistant that brings in leads
Not a “bot with buttons,” but an assistant that understands questions in people’s own words — in Russian, Romanian and English.
02
Helps customers choose
Asks follow-up questions and suggests products or services that fit the customer’s needs — with links to your site’s pages.
03
Captures the lead
When the customer is ready, it collects contact details and specifics and sends a ready lead to WhatsApp, Telegram or email.
04
Learns from your data
Catalog, price list, FAQ, terms. It answers only from your information and says so honestly when it doesn’t know something.
M03 · How it works
How the assistant answers — no magic involved
The assistant doesn’t “know everything.” It works only with what we give it: your website pages, product catalog or feed, price list, terms and FAQs. When a customer asks a question, the assistant finds the relevant information in that data and phrases the answer in its own words.
Rules are set up separately: what it can promise and what it can’t — for example, discounts and exact timelines only through a manager. When the assistant should hand the conversation to a person, and what details to collect first. This way the assistant doesn’t make up prices or take on commitments you haven’t made.
After launch, we review real conversations: where the assistant got it wrong, where the customer left, what data was missing. We fill the gaps in the knowledge base and rules. When the assistant is on your website, clicks and leads that come through it show up in your web analytics.
M04 · What’s included
Done-for-you setup
From building the knowledge base to reviewing conversations after launch.
Knowledge base
We organize your catalog, prices, terms and FAQs into a structure the assistant understands.
Scenarios and tone
We set how the assistant talks, what it asks and when it hands the conversation to a person.
Website widget
A clean chat window that matches your site and works well on phones. It doesn’t slow down loading.
Lead handoff
WhatsApp, Telegram or email — your manager gets the lead with contact details and the gist of the request.
Three languages
The assistant replies in the customer’s language: Russian, Romanian or English.
Conversation reviews
We read real conversations, find where the assistant gets it wrong or loses the customer, and retrain it.
M05 · How we set it up
From data to first leads
Goals and data
What customers ask, what you sell, where leads should go. We gather the materials.
→ knowledge baseSetup
Scenarios, tone, rules for handing off to a person, WhatsApp/Telegram integration.
→ working prototypeTest and launch
We test it on real questions, refine the answers and install the widget on your site.
→ assistant on your siteReview and improve
We analyze conversations, retrain the assistant and count how many leads came through it.
→ conversation report
M06 · Who it’s for
Where an assistant pays off fastest
01
Online stores
A large catalog and lots of repetitive questions about stock, sizes and delivery.
Assistant for online stores →02
Appointment-based services
Clinics, salons, car services: answers about prices and bookings without a phone call.
WhatsApp and Telegram bot →03
B2B and manufacturing
Complex products, where customers need help shaping their request before talking to a manager.
M07 · Packages
AI assistant pricing
The price depends on the channels, the size of the knowledge base and integrations. Exact quote after a short brief.
Website
from €300
An assistant in a chat window on your website.
- Trained on your data
- Answers in RU / RO / EN
- Lead capture
- Handoff to a manager
at the start: knowledge base · scenarios
Discuss your assistantMessengers
Most popularfrom €300
A bot on WhatsApp and Telegram.
- WhatsApp Business and Telegram
- Leads and bookings
- Handoff to a person
- Manager notifications
at the start: channels · scenarios
Discuss your botStore
from €300
A sales assistant that recommends products.
- Connected to your catalog
- Recommendations from a description
- Stock and delivery
- Order handoff
at the start: catalog · answer rules
Discuss your sales assistantM08 · Team
Who leads your project
Oleg Visan
Project Lead
17+years in digital marketing
Every project is led by Oleg Visan, Project Lead at emarketing. He is responsible for the strategy, the website structure and the result. He works with a distributed team of specialists: design, development, copywriting, analytics.
Before marketing, Oleg ran his own business, so he looks at a website the way an owner does: how many leads it brings in and what each one costs.
- SEO and GEO
- Websites built for search
- Analytics and leads
- Hands-on business experience
- RU · RO · EN
M09 · FAQ
Questions about the AI assistant
Won’t the assistant make up answers?
It answers from your knowledge base. If the information isn’t there, it says so and offers to connect the customer with a manager. This is configured and tested before launch.
How much does an assistant cost?
From €300. The price depends on the amount of data, languages and integrations. The assistant is included in the Pro package when we build your website, or it can be added separately to an existing site.
Can it be added to an existing website?
Yes. The widget works on any site — WordPress, Shopify or custom-built.
Who responds if the assistant can’t handle it?
The conversation is handed to a person: your manager gets a notification and the chat history on WhatsApp, Telegram or email.
How do I know the assistant is paying off?
We count conversations, leads passed on and questions the assistant resolved on its own. You get a short report once a month.
Where is customer data stored?
Contact details from conversations are sent to you through the channel you choose — WhatsApp, Telegram or email. What data to collect and how long to keep chat history, we discuss and set up according to your rules.
Do I have to pay for the assistant every month?
The language model is billed by usage — usually a small amount that depends on the number of conversations. We estimate it in advance, before launch.
M10 · Your assistant
Tell us about your project —
we’ll get back with a quote
We reply within one business day. No pushy calls — we understand your needs first, then make a proposal.