01
24/7 replies
Prices, services, addresses, opening hours — instantly, any time, in the customer’s language.
M01 · The problem
In Moldova, customers send a message
Many customers in Moldova don’t fill in forms or call — they message you on WhatsApp or Telegram. That’s convenient, but it creates a workload: managers answer the same questions about prices and hours, and messages that arrive in the evening wait until morning. By then, the customer has already written to three other companies.
An AI bot replies immediately, at any time. It knows your services, prices, addresses and terms, clarifies what the customer needs, and books them in or collects an inquiry. If the question is unusual, it hands the conversation to a manager with the full history, so the customer doesn’t have to repeat themselves.
The bot speaks the customer’s language — Russian, Romanian or English — and works the same way in both messengers. Managers only get what needs a person: ready inquiries and complex questions.
M02 · What it does
A bot that takes the load off your team
02
Inquiries and bookings
Collects the details and creates an inquiry or a booking at a time that suits the customer.
03
Handoff to a person
For a complex question, a manager gets the conversation with its history and picks it up from there.
M03 · What’s included
Turnkey implementation
Messenger setup
WhatsApp Business and Telegram — one assistant for both channels. We help you connect the WhatsApp Business API.
Knowledge base
Services, prices, terms and FAQs in a form the assistant understands.
Scenarios
When to clarify, when to book, when to bring in a person. What it can promise and what it can’t.
Notifications
Your manager gets inquiries and conversations in the channel of their choice and sees what’s already been discussed.
Three languages
Russian, Romanian, English — the bot replies in the language the customer wrote in.
Conversation review
After launch we review conversations and retrain the bot where it gets things wrong.
M04 · How we implement it
From questions to bookings
Customer questions
We collect common questions, services, prices and booking rules.
→ knowledge baseConnection
WhatsApp Business, Telegram, notifications for your manager.
→ live channelsTesting
We test the scenarios on real questions.
→ bot in operationReview
We review conversations, retrain the bot and count inquiries.
→ conversation report
M05 · Pricing
AI assistant pricing
The price depends on the channels, the size of the knowledge base and integrations. Exact quote after a short brief.
Website
from €300
An assistant in a chat window on your website.
- Trained on your data
- Answers in RU / RO / EN
- Lead capture
- Handoff to a manager
at the start: knowledge base · scenarios
Discuss your assistantMessengers
Most popularfrom €300
A bot on WhatsApp and Telegram.
- WhatsApp Business and Telegram
- Leads and bookings
- Handoff to a person
- Manager notifications
at the start: channels · scenarios
Discuss your botStore
from €300
A sales assistant that recommends products.
- Connected to your catalog
- Recommendations from a description
- Stock and delivery
- Order handoff
at the start: catalog · answer rules
Discuss your sales assistantM06 · Team
Who leads your project
Oleg Visan
Project Lead
17+years in digital marketing
Every project is led by Oleg Visan, Project Lead at emarketing. He is responsible for the strategy, the website structure and the result. He works with a distributed team of specialists: design, development, copywriting, analytics.
Before marketing, Oleg ran his own business, so he looks at a website the way an owner does: how many leads it brings in and what each one costs.
- SEO and GEO
- Websites built for search
- Analytics and leads
- Hands-on business experience
- RU · RO · EN
M07 · FAQ
Messenger bot FAQ
Do I need the WhatsApp Business API?
For full automation — yes. We’ll help you connect and set it up.
Will the bot message customers first?
Only within the messengers’ rules — for example, appointment reminders. We don’t do mass mailings.
Which languages does it reply in?
In the customer’s language: Russian, Romanian, English.
How much does it cost?
From €300. The price depends on the channels, the size of the knowledge base and integrations. The language model and WhatsApp API are paid by usage — we estimate this in advance.
Can bookings connect to our calendar?
It depends on the system you use for bookings. During the brief we work out how the bot will check available times.
M08 · Related services
The bot works together with
→
AI assistant for your website
A website chat that answers customers 24/7 and collects leads.
Learn more →→
Sales assistant for your store
Finds products from a description and passes the order to a manager.
Learn more →M09 · Your bot
Tell us about your project —
we’ll get back with a quote
We reply within one business day. No pushy calls — we understand your needs first, then make a proposal.