AI assistants · Online store

An AI sales assistant for your store.
Finds products like your best salesperson.

An AI sales assistant for an online store is a chat that picks products from your catalog based on the shopper’s description: “I need a living room sofa under €1,000.” The reply is a selection with links, prices and availability, and the finished order goes to a manager.

sales assistantonline
Looking for a chrome shower faucet, nothing too pricey
I found 4 models in stock under €150. Want to see them with photos?
Yes, and with delivery tomorrow
Two of them can be delivered tomorrow. Shall I place the order through a manager?
sample conversation
M01 · The problem

Filters can’t hold a conversation

In a large catalog, shoppers often don’t know which filter to pick. They think in words: “a sofa for a small room that folds out and doesn’t show dirt,” while the site offers twenty checkboxes with sizes and materials. Some people get tired and leave; others message you and wait for a manager to reply.

An AI sales assistant works like a salesperson on the shop floor. It understands requests in plain words, asks a couple of clarifying questions and shows a few suitable products with links, prices and availability. If the shopper is ready, it collects the order details and passes them to a manager. If they’re unsure, it explains the difference between models.

The assistant takes product data from your catalog or feed, so it doesn’t make up models or prices. And anything involving discounts, delivery dates or special terms gets handed to a person, according to the rules.

M02 · What it does

A salesperson who never gets tired

01

Search by description

Understands requests in plain words and searches by specs, price and availability.

02

Comparison

Explains the difference between models and helps choose what fits the shopper’s needs.

03

Stock and delivery

Answers common questions about delivery times, payment and returns based on your terms.

04

Order handoff

Collects the details and passes the order to a manager via messenger or email.

M03 · Implementation

How we connect it to your store

  1. Catalog connection

    The assistant gets up-to-date products, prices and stock from your store or product feed — the same one used for Google Shopping.

  2. Response rules

    What it can promise and what it hands off to a manager. No made-up discounts or delivery dates.

  3. Widget

    A chat window in your store’s style, easy to use on a phone and without slowing down page loading.

  4. Three languages

    Replies in the shopper’s language: Russian, Romanian, English.

  5. Order handoff

    The order with selected products and contact details reaches a manager on WhatsApp, Telegram or by email.

  6. Conversation review

    We review real conversations and improve product matching: which requests the assistant handles poorly and what data is missing.

M04 · How we implement it

From catalog to orders

  1. Catalog and questions

    Product feed, terms, common shopper questions.

    → knowledge base
  2. Setup

    Product matching rules, replies, order handoff to a manager.

    → prototype
  3. Testing

    We test on real requests and refine the replies.

    → widget on the site
  4. Review

    We review conversations and orders and keep training the assistant.

    → conversation report
M05 · Pricing

AI assistant pricing

The price depends on the channels, the size of the knowledge base and integrations. Exact quote after a short brief.

Website
from €300

An assistant in a chat window on your website.

  • Trained on your data
  • Answers in RU / RO / EN
  • Lead capture
  • Handoff to a manager
at the start: knowledge base · scenarios
Discuss your assistant
Store
from €300

A sales assistant that recommends products.

  • Connected to your catalog
  • Recommendations from a description
  • Stock and delivery
  • Order handoff
at the start: catalog · answer rules
Discuss your sales assistant
M06 · Team

Who leads your project

Oleg Visan
Oleg Visan
Project Lead
17+years in digital marketing

Every project is led by Oleg Visan, Project Lead at emarketing. He is responsible for the strategy, the website structure and the result. He works with a distributed team of specialists: design, development, copywriting, analytics.

Before marketing, Oleg ran his own business, so he looks at a website the way an owner does: how many leads it brings in and what each one costs.

  • SEO and GEO
  • Websites built for search
  • Analytics and leads
  • Hands-on business experience
  • RU · RO · EN
M07 · FAQ

Store sales assistant FAQ

Will the assistant know current prices?

Yes, if it’s connected to your catalog or a regularly updated product feed.

Which platforms are supported?

WooCommerce, Shopify and others — via a product feed or API.

Can the assistant place orders by itself?

Usually it collects the order and passes it to a manager. Automatic checkout is possible if your business needs it.

How much does it cost?

From €300. The price depends on catalog size, languages and integrations. The language model is paid by usage — we estimate it in advance.

What if a product is out of stock?

The assistant will suggest similar models that are in stock or pass the question to a manager — following the rules we set up.

M08 · Related services

Your store may also need

→

Online store SEO

Buyers from Google: categories, filters, product pages, Shopping.

Learn more →
→

WhatsApp and Telegram bot

Replies in messengers and takes inquiries and bookings.

Learn more →
→

AI assistant for your website

A website chat that answers customers 24/7 and collects leads.

Learn more →
M09 · Your assistant

Tell us about your project —
we’ll get back with a quote

We reply within one business day. No pushy calls — we understand your needs first, then make a proposal.

What you need